You must fill out the form completely.
We must have your order number.
We must have your item description as most orders have multiple items.
Please upload a picture of your picture guide to illustrate the colors missing and packets. (This is MANDATORY)
We can not process incomplete orders.
Due To Abuse:
REQUESTS FOR DIAMONDS MUST BE MADE WITHIN 10 DAYS OF RECEIVING YOUR ITEM.
REQUESTS SUBMITTED AFTER THAT WILL BE IGNORED.
If you no longer qualify for missing diamond claims, you can order additional diamonds here.
Shipping Information: Items that say Ships from USA in the title will ship from Las Vegas, Nevada. The Ships from USA items will arrive in 3-5 business days. The item must say Ships from USA in the title. Other items will ship from China - please allow 15-30 business days for delivery. Due to the recent worldwide pandemic, please allow up to 4 additional weeks for shipping (60 business days total). Ships from USA items will ship by USPS. International Items will be shipped by Epacket or YunExpress to your local postal carriers in your home country.