Diamond Painting Update

Dearest Diamond Painting Friends and Customers,

We wanted to send an update on the current state of diamond painting worldwide.

During the past 60 days the entire world has been seemingly turned upside down due to the pandemic. This disease has left no country undamaged in it's terrible path of destruction. We hope that all of you and your family and friends are safe and healthy.

As certain countries now have started to open, we are hopeful that worldwide shipping will soon return to a new normal. As you are probably aware by now, delivery times from every major shipping carrier to even your normal mail has been disrupted and delayed out of an abundance of concern for the health and safety of those that deal in the shipping industry.

Now as things adjust ot this new normal, we are hopeful that our delivery times will also soon return to a much more reliable schedule.

The challenges of the pandemic have also lead to some severe challenges within the diamond painting industry due to a shortage of raw materials needed to create diamond paintings. Most of these shortages are now under control and we feel that over the next month we should also be able to have a more robust delivery time and continue to provide you with this enjoyable craft.

We wanted to take this opportunity and thank you for your continued patience and understanding and we sincerely apologize for the delays and inconvience that this has caused you.

We also want to strongly reiterate that all shipments are processed, all diamond paintings are being created and that shipments are still being sent to you. Our normaly delivery time, which had been about 20 days, is now expected to take about 60 days from date of order. There are just less planes in the air, less agents in customs and less postal delivery available worldwide, so delivery times have been increased.

If you have any further questions about your order, please feel free to reach out to us at fun@freediamondpainting.com and we will look into your order.

Thank you again for your understanding and patience during this time,


Kelly
FreeDiamondPainting.com
P.S. For those that live in the USA, we do have available stock for USA residents, this stock will mail from Las Vegas, Nevada and is limited to the 600 or so items that we have in stock. Since we carry close to 2 million combinations of designs and shapes, we only have a limited number of items that are in stock and can be delivered in 3-5 days from Las Vegas. Remember, it is only items that say Ships from USA in the title and located here:
https://freediamondpainting.com/collections/ships-from-usa

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